Cancellation & Refund Policy
Last updated: September 2026
1. Order Cancellation
Orders can be cancelled within 12 hours of placement, provided they have not yet been dispatched. To cancel, contact us on WhatsApp or email with your Order ID.
2. Damaged or Wrong Items
If you receive a damaged, defective or incorrect product, please notify us within 48 hours of delivery with photos. We will arrange a replacement or refund.
3. Refund Process
Approved refunds are processed to the original payment method within 5–7 business days. Prepaid orders are fully refundable in eligible cases.
4. Non-Returnable
Due to the perishable nature of food products, opened or partially consumed items are not eligible for return unless there is a quality issue.